Perfect! Here’s your Return & Refund Policy updated with the optional additions: store address, return shipping note, exchange policy, warranty info, and WhatsApp support 👇

Return & Refund Policy

Effective Date: [Insert Date]

Thank you for shopping at CM-MobileAccessories. We’re committed to ensuring your shopping experience is smooth and secure. If you’re not completely satisfied with your purchase, we’ve got your back with our return, refund, and exchange policy.

1. Returns

We accept returns under the following conditions:

✅ Eligible Return Items:

Item is damaged, defective, or incorrect
Return request is made within 7 days of delivery
Product is unused, in original packaging, and includes all accessories/manuals (if any)

❌ Non-Returnable Items:

Products damaged due to customer misuse or negligence
Items without original packaging or with missing parts
Products marked as “non-returnable”
Products beyond the 7-day return window

2. Return Process

To request a return:

Contact us via WhatsApp: +91 93162 48126, email: cmmoileaccessories12@gmail.com, or call within 7 days.
Share your Order ID, reason for return, and photos/videos of the issue.
Our team will confirm eligibility and guide you with the return instructions.
Ship the item to our store address below (we may arrange pickup in select areas).

📦 Return Shipping:

If the return is due to our error (wrong/damaged item), we will cover the return shipping.

If the return is for any other reason, shipping costs will be borne by the customer.

3. Exchange Policy

We offer exchanges only for:

Wrong product or color received
Defective items under warranty
Exchanges must be requested within 7 days of delivery

Please follow the same return process above and mention “Exchange Request” in your message.

4. Warranty

Some of our products come with a manufacturer’s warranty (like chargers, earphones, etc.). Warranty details (if applicable) are mentioned on the product page. For warranty claims:

Keep the original packaging & invoice
Contact us, and we’ll help you coordinate with the manufacturer or supplier

5. Refunds

Once your return is received and inspected:

We’ll notify you of the refund approval
If approved, the refund will be processed within 5–7 business days
Refund will be issued to the original payment method
COD Orders: Refunds for Cash on Delivery orders will be made via bank transfer or UPI

6. Late or Missing Refunds

If you haven’t received a refund:

Check your payment method or bank again
Contact your bank/payment provider
If the issue persists, contact us at cmmoileaccessories12@gmail.com

7. Cancellation Policy

You can cancel your order before dispatch only. Once shipped, cancellations will not be possible. Contact us immediately after placing your order if you wish to cancel.

8. Contact Us

For any return, exchange, refund, or cancellation support:

📍 Store Address:
CM-MobileAccessories
[Insert Your Full Address Here]

📧 Email: cmmoileaccessories12@gmail.com
📞 Phone / WhatsApp: +91 93162 48126
🌐 Website: https://cmmobileaccesories.in